The Ever-Growing Power of Online Customer Reviews

Reading Time: 4 minutes

Let’s think about how customers make buying decisions about your product or service. Today’s savvy customers are seeking to make informed decisions before making a purchase. I don’t care whether it’s toothpaste or a new car. The process is the same. Online customer reviews are extremely important in the buying process.

 

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5 Things You Need to Know if Your Web Developer Disappears

Reading Time: 3 minutes

A common problem I encounter is a prospective client in distress because their web developer disappears or is otherwise unavailable or unresponsive. They need some work done to their website or are having a problem, so they turn to another developer to get something accomplished. Without these five pieces of information, helping you is almost impossible, and these are the things you’ll need to provide to get that help.

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Are Your Web Leads Going Down a Black Hole?

Reading Time: 4 minutes

Web Leads Going Down a Black HoleDuring a recent remodeling project, my wife and I decided that we wanted to look into a frameless shower for the master bathroom. After doing some research, we discovered that many glass companies offer the product since it is a custom installation.

Since the internet has revolutionized the way people buy products and services, we took the typical route of looking for local glass companies that offer this product. I found three companies, looked over their websites and filled in the contact form on each one. All came back with a message that someone would be contacting me soon.

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